Frequently Asked Questions

When will I know my registration is complete with the Postdoc Office?

When your registration is complete, the Postdoc Office will send you an email that you are registered and may go to the ONEcard office (9104 HUB Mall) to obtain your ONEcard.

Can Postdoc's Ride the LRT between South Campus and the Royal Alexandra Hospital like staff do?

Effective November 1, 2017, Postdocs who have "Staff" indicated on their ONEcards are able to ride the LRT between South Campus and the Royal Alexandra Hospital.

Can I get a U-Pass?
No, the U-Pass is for registered students only. 

Postdoc's can opt into the ETS@Work Program. The initial commitment to the program is six months, before you can opt out, and is automatically continued until the end of your appointment. You must register for the program at least one month in advance of obtaining a pass. Ie, if you would like a June pass, you must provide the application and survey to the PDF office by the beginning of May. 
ETS Application
ETS Survey
ETS Deadlines
ETS FAQ's
Terms and Conditions

How do I get a receipt for income tax filing purposes from being enrolled in the ETS@Work Program?
You will need to print your pay cheques from Bear Tracks as confirmation of payment for your ETS passes.

How do I add my family to by benefits plan?

If you would like to add dependents to your supplemental benefits plan through Great-West Life, please complete the Great-West Life Group Coverage Change form in sections one and two and sign in section eight and return the form to the Postdoctoral Fellows Office 1-03 South Academic Building. 

Where do I add my dependent's name(s) and date(s) of birth?
The form that you complete and provide to the Postdoc Office is to only change the coverage from "Single" to "Family". Your dependent's information is supplied to Great-West Life once you need to submit a claim for them.

Please note: your first claim for yourself and for your dependent(s) must be a hard copy claim form that needs to be mailed to Great-West Life. Please see this link for more details.

Who Pays for the Supplemental Benefits

Your supervising faculty member/department/faculty is responsible for covering the cost of the supplement benefits provided by Great-West Life for you and your eligible dependents.

Can Postdoc's Access the Gym?

Yes, Postdocs can access the gym but at a reduced membership rate. You can check the rates of the gym here

How do get a Confirmation or Verification of Employment?


You can request a letter of confirmation/verification from Human Resources Services.